FAQ

I’m not seeing my location on the map / I cannot center the map on my position. Check if location services are enabled on your phone and if Ares Alpha has permission to use it.

After a period, my position doesn’t show any more on my teammate’s phones. Most probably your Android phone killed the app in the background to preserve the battery. Unfortunately, each vendor has different methods to allow an app to run in the background for long periods. Best advice: check google and dontkillmyapp.com, to set up your mobile phone. If you use an external battery bank, you’ll avoid the case, since Android won’t kick battery saver.

Will my battery die fast when I’m using Ares Alpha? No, not really. In our tests on different phones, we used the app continuously for more than 12 hours with a fully charged battery.

How much mobile data is using Ares Alpha? It depends on how much players are joined the game. On large events, with hundreds of players you’ll use around 60 MB, if you play all day long. Ares Alpha it’s optimized to use small data packets, since we’re trying to cover fields with poor phone signals.

I don’t have phone signal on my battlefield. I can still use Ares Alpha? Unfortunately, you’re out of luck. Ares Alpha need a connection to Google maps servers and our cloud servers.

I’m kind of worried to use my phone in the middle of the game, I don’t want to broke it. Most handy solution it’s to cover your phone with a protective case. There are a lot of special cases/mounts, for arm or chest.

My smart band doesn’t vibrate on Ares Alpha notifications. Check your smart band app if it allows app notifications. Also make sure to include Ares Alpha on band app notification list.

What is the difference between Quick Game and Advanced Game? A quick game allows you and your teammates to share location in real time. It won’t complicate things with chain of command hierarchy, orders, medics, custom maps, etc. One player just creates the game, and rest of the quad join it. On the other hand, if you want to create an organized event, with multiple teams, hierarchy, and so on, use Advanced Game. We recommend starting with a Quick Game to get familiar with Ares Alpha.

How are Ares Alpha hardware props connected to the app? One of the biggest strong point of our hardware props is that all of them are capable to connect by 4G or Wifi to the cloud servers. You will see directly in the app the points generated by the props, domination team, etc.